PRIVACY POLICY

Privacy Policy for C I E L,

Effective Date: [7 DEC 2024]

At C I E L, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our brand, including when you place made-to-order clothing orders.

Information We Collect

1.  Personal Information
•   Name, email address, phone number, and shipping address provided during order placement.
•   Payment details (processed securely via third-party payment providers).
2.  Order Preferences
•   Customization details, measurements, and preferences for made-to-order clothing.
3.  Website Usage Data
•   Non-personal information such as IP address, browser type, and cookies for website optimization.

How We Use Your Information

1.  To process and fulfill your made-to-order clothing requests.
2.  To provide updates on your order status, shipping, and delivery.
3.  To improve our services, product offerings, and user experience.
4.  To communicate promotional offers, if you opt-in for marketing emails.
5.  To comply with legal obligations or resolve disputes, if necessary.

Sharing Your Information

We value your trust and do not sell, rent, or trade your personal information. Your information may only be shared:
1. With trusted third-party service providers (e.g., payment processors, shipping partners) solely to complete your order.
2. If required by law or to protect our legal rights.

Data Security

We implement advanced security measures to protect your personal and order data against unauthorized access, alteration, or disclosure. Payment transactions are encrypted and processed via secure gateways.

Your Rights

1.  You can request access to, correction, or deletion of your personal information at any time.
2.  You may opt-out of promotional communications by unsubscribing via the provided link or contacting us directly.
3.  For EU customers, your data is processed in compliance with GDPR regulations.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you’d like to exercise your rights, please contact us at:
Email: [info@cielshop.in]
Phone: [9899042524]